eBook: Troubleshooting Set-Top Boxes


At the heart of the drop-end of the cable system – the home – beats the set-top box, or STB. And while these amazing devices have grown in capacity and capability since just a few short years ago, occasionally they can be balky. So in the case of troublesome STB issues, reducing both time-off line for the customer and minimizing truck rolls for the technician are paramount.

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