Wifi Gateway

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  1. Demystifying Home WiFi

    As WiFi continues its march to ubiquity, customer expectations are growing. When they experience problems, such as lower speeds or trouble connecting in parts of their home, they call their service provider. More than half MSO inbound service calls are related to WiFi issues. A third of these result in truck rolls, and 80% of these dispatches result in hardware changes, according to Hitron . The top areas for complaints are speed, coverage and client connection. "Replacing equipment doesn't (always repair) the problem," said Greg Fisher, Hitron Americas CTO, noting that consumer end devices vary in capability. "You are not going to get speeds with older equipment. An (older) iPad won't hit the max speed on a 300 Mbps connection." The concept of a self-healing WiFi network is intended to offer operators visibility into and control over WiFi environments in the subscriber home. This will help with installation, customer awareness about the network, and troubleshooting. The first step for Hitron has been the creation of an app that can help the technician locate the best spot in to place the WiFi gateway. The app details the WiFi connectivity in each part of the home, which also determines where to place extenders. "Part of WiFi self-healing is getting the initial installation good," Fisher said. The customer can then use the app to see the possible performance for every client connected to the WiFi network. It also will demonstrate the concept of a shared network. They can view the difference between what the MSO delivers in aggregate to the home and what performance is possible when there are 20 devices connected and three to five clients actively consuming bandwidth at the same time. Hitron recently announced it would use ASSIA's CloudCheck WiFi optimization and diagnostics solution in its home gateway devices. Using quality of service (QoS) parameters like noise and total throughput and historical data, a client can be switched automatically or even preemptively between the 2.4 GHz and 5 GHz band. "What the cloud brings is huge amounts of data storage and computing power in excess of the device. (You) can look at a longer time period and provide the gateway (information) about when to do optimizations or how (they) happen so it can make better decisions as the product is used over a period of time," Fisher said. Returning to the three most problematic WiFi issues from a customer perspective, the final one was client connection. If a customer changes the WiFi password and subsequently forgets it, the only way to recover has been to have the MSO reset it, which involves re-authenticating every client. With Hitron's app, the customer will be notified that an authorization failed and will be asked if they want to display their current password. "A push of the button gets the information the customer needs," Fisher said.

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    Tue, 25 Oct 2016

  2. ZyXEL Intros Service Provider WiFi Gateway

    ZyXEL Communications has unveiled the EMG3425, a gigabit Ethernet wireless AC2200 WiFi gateway intended for the service provider ...

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    Tue, 26 Jan 2016

  3. AT&T Going Gig in Orlando

    AT&T (NYSE:T) has announced plans to expand its fiber-based 1 Gbps U-verse with GigaPower service in parts of Orlando and Orange County ...

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    Wed, 23 Sep 2015

  4. Hitron DOCSIS Gateways Deploy in Canada

    Hitron Technologies ' dual-band DOCSIS 3.0 gateways are deploying with Access Communications Co-operative , a ...

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    Mon, 24 Aug 2015

  1. 'AT&TV' Intros $200 TV/Wireless Bundle

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    Mon, 3 Aug 2015

  2. Hitron DOCSIS 3.0 Gateway Deploys in Canada

    Westman Communications Group , which operates cable systems in 36 communities throughout Western Manitoba, Canada, is deploying ...

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    Mon, 13 Jul 2015

  3. Cox Biz Launches SMB WiFi Gateway

    Cox Business announced the national availability of Internet Gateway and Guest Wi-Fi, a gateway for small and medium-sized businesses (SMBs).

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    Tue, 23 Sep 2014

  4. Comcast Unveils Speedy WiFi Gateway

    Comcast (NASDAQ:CMCSA) announced its latest Xfinity Wireless Gateway, the DPC3941T, a combination router and modem that the MSO ...

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    Tue, 9 Sep 2014

  5. Adams Venderá Productos SMC en los EEUU, Canadá, América Latina

    Adams Cable Equipment (ACE) distribuirá la familia Veloxite de cable módems, eMTA y portales inal...

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    Tue, 28 Jan 2014

  6. SMC Debuts DOCSIS 3.0 WiFi Gateway

    At CES in Las Vegas, SMC Networks announced the Veloxite D3G2408W, a 24x8 channel data gateway de...

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    Thu, 9 Jan 2014

  7. NETGEAR, Com Hem Intro EuroDOCSIS 3.0 Gateway

    NETGEAR (NASDAQ:NTGR) and Swedish cable operator Com Hem announced the launch and deployment of the new NETGEAR EuroDOCSIS 3.0 N600 WiFi with Voice cable gateway (CG3700EMR). The CG3700EMR is a voice and WiFi gateway designed to offer both wired and dual-band...

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    Thu, 1 Aug 2013

  8. Comcast Touts Speedy WiFi Gateway

    Comcast (NASDAQ:CMCSA) is pairing high-speed Internet with high-speed in-home WiFi with its latest Xfinity Wireless Gateway. The second-generation device is designed for approximately 155 Mbps of wireless throughput.Comcast also announced the availability of Extreme 305 throughout most major ...

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    Thu, 20 Sep 2012

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