Buisness Voice

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  1. A Big Gulp of SIP for Comcast Biz

    Comcast (NASDAQ: CMCSA ) Business recently announced an extension to its business voice portfolio with the addition of SIP trunks, available throughout its 39-state service area. By adding this capability, the MSO's business services arm will be able to provide the scalability and centralized management many enterprises are seeking as they move away from PBXs based on time division multiplexing (TDM) and toward those that support IP technologies. This number is on the rise.  According to research by OneVoice, 65% of businesses are using SIP, and the number of SIP trunking users is expected to grow more than five times by 2017. "The good news is that the way we built our voice portfolio, we are not necessarily religious about SIP or PRI or otherwise," said John Guillaume, VP product management for Comcast Business. "Depending on the customer's needs, we have a solution that slots in and solves the problem for them, whatever they are trying to achieve." The business cycle for a PBX has historically been between 8-12 years, but this is shrinking. Companies looking to replace their existing systems might choose to outsource to a cloud-based solution, which involves no capital expenditure, because they do not purchase a PBX. However, if they want a physical asset, they most likely will use an IP-based PBX with SIP trunking to connect to the network, Guillaume said. "It is the best choice. It is more efficient and scales better .... Businesses are able to centralize (the PBX) and take the benefit of economics that comes along with that." If a company is headquartered in Chicago, for example, but has 15 locations spread out across the United States, the PBX utilizing SIP trunking could be in Chicago and all handsets connected over a wide-area Ethernet solution. Cost savings come from not having to purchase 15 separate PBXs. The PBX can also be oversubscribed and, therefore, the business can buy fewer call paths, Guillaume said. The addition of SIP trunking to the Comcast Business portfolio was "fairly easy," since the company had already built an all-IP network for its phone solutions. "SIP has been a protocol in the network for the better part of a decade," Guillaume said. "It was a matter of the right edge device and certifying newer PBXs that could support SIP." Comcast serves both small and large businesses by allowing as few as six call paths to be purchased and can scale up to 800 call paths. "You could see that serving a location with 5,000-7,000 people in it," Guillaume said.

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    Wed, 8 Apr 2015

  2. Comcast Biz Adds SIP Trunking

    Comcast (NASDAQ:CMCSA) Business announced the availability of SIP trunks throughout its entire service area, covering 39 states and 20 of ...

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    Wed, 18 Mar 2015

  3. WOW! Biz Inks Supplier Deal

    WOW! Business has reached a supplier partner agreement with Intelisys , a nationwide technology services distributor of business ...

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    Tue, 3 Feb 2015

  4. Alianza VoIP to Deploy in UT

    Spanish Fork Community Network , a municipal broadband services provider in Utah, has selected Alianza 's Cloud Voice Platform to ...

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    Wed, 21 Jan 2015

  1. Alianza, Voxbone Team on International VoIP

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    Thu, 30 Oct 2014

  2. WOW! Biz Expands in IN Town

    WOW! Business is now offering 10 Gbps Ethernet, SIP trunking and cloud services in Evansville, IN. WOW! Business Ethernet is fiber-based ...

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    Mon, 26 May 2014

  3. Bright House Adds Channel Partner

    Bright House Networks has signed a strategic channel partnership agreement with Intelisys , a technology services distributor of business communications ...

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    Thu, 1 May 2014

  4. VoIP, UC Market to Reach $88 Billion by 2018

    According to Infonetics Research , the VoIP and unified communications (UC) market will grow to $88 billion by 2018.

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    Wed, 16 Apr 2014

  5. Mental Health Provider Picks Comcast Biz SIP Trunks

    NHS Human Services, a nonprofit provider of behavioral health services with more than 700 facilit...

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    Tue, 11 Feb 2014

  6. GENBAND Aims for Biz Services with Multi-Device UC

    Aiming for cable's business services market, GENBAND has introduced SMART OFFICE 2.0, a unified c...

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    Tue, 28 Jan 2014

  7. Cable Loses 687,000 Subscribers - And All Is Well

    The cable industry is good at a lot of things. One of them - and one for which it doesn't get as much credit as it should - is accepting reality. A decade or so ago, it became apparent that, like it or not, the telephone comp...

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    Mon, 23 Dec 2013

  8. Biz Services Driving VoIP Growth

    According to Infonetics Research, business services are driving growth in VoIP. Though residential VoIP services still make up the majority of VoIP revenue, expanding business services as SIP trunking and cloud unified communications are fueling most of the segm...

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    Fri, 25 Oct 2013

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