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  1. Buckeye Picks CSG Back Office

    Buckeye Broadband plans to deploy back office systems from CSG Systems International (NASDAQ: CSGS ), including revenue and customer management solutions. "The customer of today has numerous options for meeting their entertainment, information and communications needs, which means we have to be more flexible and innovative than ever before to compete for a consumer's attention," said Sean Brushett, chief revenue officer, Buckeye Broadband. "CSG has a proven reputation in helping operators transform their business models and operations to better serve the digital consumer. Together, we are paving the way to more efficient and effective operations that deliver the best customer experience possible." Buckeye will use a variety of solutions from CSG, including the company's Advanced Convergent Platform (ACP) revenue management platform, call center suite, as well as print and mail services for customer invoicing. CSG will convert customers from Buckeye's existing systems onto CSG platforms using a purpose-built conversion process designed to move customers from one system to another without disruption to the client's business or end consumer. Buckeye Broadband, part of Block Communications, serves more than 170,000 residential and commercial subscribers across northwest Ohio and southeast Michigan.

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    Thu, 5 Jan 2017

  2. Business Services: Using SD-WAN to Reel in the Bigger Fish

    As cable operators' business services arms court larger enterprise customers, SD-WAN is emerging as an increasingly important tool. Network functions virtualization (NFV) and software defined networking (SDN) hold ...

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    Tue, 13 Dec 2016

  3. SeaChange Video Back Office Deploying in Panama

    Panamanian video service provider Cable Onda has chosen a back office solution from SeaChange International (NASDAQ:SEAC) to support its ...

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    Mon, 12 Dec 2016

  4. Time for an OTT Aggregator

    Somebody somewhere needs to come out with a cheap OTT aggregation service, essentially an iTunes for online video. It's rather overdue; I hear some variation of this every time I discuss pay TV with people outside the industry.

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    Mon, 5 Dec 2016

  1. UXP Upgrades Digital Identity System

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    Sat, 3 Dec 2016

  2. Ericsson ayudará a Claro Colombia con la actualización de OSS/BSS

    Claro Colombia, una filial de plena propiedad de América Móvil, ha seleccionado a Ericsson (NASDAQ: ERIC) para un proyecto de transformación de OSS/BSS. Claro Colombia implementará una gama de productos Ericsson para sustituir su antigua arquitectura OSS/BSS, con Ericsson como integrador ...

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    Wed, 30 Nov 2016

  3. Sigma Systems Inks Back Office Deal with Virgin Media

    Sigma Systems has signed a multi-year back office supplier partnership with UK service provider Virgin Media. Under the partnership, Sigma will deliver a managed services solution on the Sigma Provisioning platform for...

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    Wed, 9 Nov 2016

  4. Paywizard Back Office Deploying in the Philippines

    Philippine cable operator Asian Vision Cable has selected the Paywizard Agile back office platform for customer relationship management ...

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    Thu, 3 Nov 2016

  5. IoT Revenue Shifting Away from Smart Home

    According to ABI Research, Internet of Things (IoT) gateway shipments are on the rise. The research house forecasts IoT gateway shipments ...

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    Mon, 24 Oct 2016

  6. SCTE, NAFA Team on Fleet Energy Goals

    The SCTE and the NAFA Fleet Management Association have signed a memorandum of understanding (MOU) intended to increase energy ...

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    Mon, 3 Oct 2016

  7. Evolution Inks Video Deals with 5 NCTC Ops

    Evolution Digital says it has signed deals with five cable operator members of the NCTC to offer its eVUE-TV IP Video Solution on the NCTC's ...

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    Fri, 30 Sep 2016

  8. Keeping Cable Current: Pay TV’s Key to Adapting to the BYOD Shift

    Supporters of the set-top boxes are admirable, as they promote continued investment in the existing ecosystem. But, if the pay TV industry follows in the footsteps of other industries affected by Internet Protocol (IP) technology, the writing's on the wall.

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    Thu, 22 Sep 2016

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