Troubleshooting DOCSIS

Tom Gorman
With Senior Adviser, Tom Gorman
Founder and President, oPXL, LLC

BTR’s Best Practices Series – with Senior Advisor Tom Gorman – is a three-part multimedia educational series to help Field Services Managers improve the performance of their on-site technicians, manage them better and reduce time on site. Each month, we’ll bring you a new topic and provide high-quality information that will benefit both you and your team. We also provide an eAptitude quiz to make sure your team retains the information! You can get the information two ways – through our eBook or through our video. Be sure to forward the links to other team members!

Troubleshooting DOCSIS
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Webcasts

The Golden Rules of Workforce Management

In this webcast presentation, industry veteran Tom Gorman – a renowned expert on WFM, will present an outline of his "must-do's" in order to make managing the workforce as efficient as possible.

December 5, 2013
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Featured Hangout

Leakage, Ingress and Interference in Digital Cable Networks

March 13, 2014

Join us for BTR’s fourth Google Hangout – this time on UHF leakage and LTE interference – with Nick Segura (Charter) and Ron Hranac (Cisco).
Sponsored by Trilithic.