Workforce Management Leaders 2012

00_WORKFORCE_MNGMT_LEADERS.mp4

Every day, armies of trucks travel the highways and byways of America performing a wide variety of tasks in the plant and at customer premises. Indeed, field forces are at or near the top of any cable company’s list of operational expenditures. And, like just about everything else in the cable world, tasks are getting more sophisticated and demanding.

At the same time, saving even a little on a process – either the way in which techs get to and from their jobs or what they do while they are there – can be projected over the entire field force. These big changes and small tweaks can lead to great savings.

Watch the videos to see two solutions - from ARRIS and Trilithic.





















ARRIS
Trilithic














Easily post a comment below using your Linkedin, Twitter, Google or Facebook account.

Related Articles

PenguinData Workforce Management G3 Emperor Suite of Modules

October 8, 2013 There are 13 modules in the G3 Emperor Suite, which can b...

eBook: Automated Workforce Management

June 25, 2013 An automated workforce management (AWFM) solution can be ...

ARRIS Touts Workforce Management Benefits

May 30, 2013 ARRIS (NASDAQ:ARRS) says service providers using its Work...

BTR Blogs

Ron Hendrickson, Managing Editor

Gigabit: Lots of Talk, not Much Walk ... Yet

August 13, 2014 Announcements about gigabit-speed broadband service, mostly fiber-based,...
Carl Weinschenk

MSOs and OTT: Best of 'Frien-emies'

July 30, 2014 The general sense is that the intense competition between cable operator...
Mark Johnson, Alticast

Guest Blog: RDK Application Framework Considerations

June 18, 2014 Cable operator enthusiasm for the Reference Design Kit (RDK) is growing ...

White Papers & Special Reports

Cable Telephony: The Future is Calling

August 2014 The cable industry made a remarkable move years ago when it took on the telco...

The Rise of the Software-Empowered Video Operator, Part II

August 2014 To accommodate the integration of more virtualized, cloud-based components wi...

LATAM Cable and Broadband: Ready for Primetime?

August 2014 BTR’s Monta Hernon walks our readers through the the opportunities and challe...

SPONSORED CONTENT

Guest Blog: RDK Application Framework Considerations

By Mark Johnson, Alticast

Cable operator enthusiasm for the Reference Design Kit (RDK) is growing dramatically - and rightly so - as major operators in North America and Europe are in various stages of deploying RDK-based set-top boxes. The advantages of RDK are numerous...

CONTINUE READING

Sponsored Video

"Click to view the LTE Express"

Sign up for BTR's FREE newsletters

CONNECT WITH US

Webcasts

There is no current content available.

Featured Hangout

Goal! How Comcast Met The Challenge of Live Streaming The World Cup To Subscriber Devices

August 27, 2014

This live video chat with Vito Forlenza, Senior Director, TV Everywhere Content & Product Strategy for Comcast Cable, and BTR editor Ron Hendrickson will examine how the Comcast team brought the World Cup to the mobile world, and successfully deployed hundreds of thousands of streams to their subscribers' devices.