Workforce Management Leaders 2012


Every day, armies of trucks travel the highways and byways of America performing a wide variety of tasks in the plant and at customer premises. Indeed, field forces are at or near the top of any cable company’s list of operational expenditures. And, like just about everything else in the cable world, tasks are getting more sophisticated and demanding.

At the same time, saving even a little on a process – either the way in which techs get to and from their jobs or what they do while they are there – can be projected over the entire field force. These big changes and small tweaks can lead to great savings.

Watch the videos to see two solutions - from ARRIS and Trilithic.


Easily post a comment below using your Linkedin, Twitter, Google or Facebook account.

Related Articles

PenguinData Workforce Management G3 Emperor Suite of Modules

October 8, 2013 There are 13 modules in the G3 Emperor Suite, which can b...

eBook: Automated Workforce Management

June 25, 2013 An automated workforce management (AWFM) solution can be ...

ARRIS Touts Workforce Management Benefits

May 30, 2013 ARRIS (NASDAQ:ARRS) says service providers using its Work...

BTR Blogs

Mark Johnson, Alticast

Guest Blog: RDK Application Framework Considerations

June 18, 2014 Cable operator enthusiasm for the Reference Design Kit (RDK) is growing ...
Tim Hermes, BTR Founder and Publisher

I'm a Believer

June 11, 2014 I guess it was 3D that made me sketchy. 3D's quiet fade-to-black was not...
Carl Weinschenk

Two Things You Can Get in Kansas City: Super Steaks and Super Broadband

May 28, 2014 Google is picking its spots: It is highly unlikely that the company real...

White Papers & Special Reports

Revolutionizing Metro Ethernet Networks

July 2014 The increased adoption of cloud technology and applications is having a signi...

HEVC: New Tools, New Challenges

June 2014 High Efficiency Video Coding (HEVC) is the next step in video compression. Ca...

Managing the challenges of UHF leakage and interference to LTE

June 2014 For decades cable operators have managed signal leakage by monitoring in or n...

Sponsored Video

"Click to view the LTE Express"



There is no current content available.

Featured Hangout

Leakage, Ingress and Interference in Digital Cable Networks

March 13, 2014

Join us for BTR’s fourth Google Hangout – this time on UHF leakage and LTE interference – with Nick Segura (Charter) and Ron Hranac (Cisco).
Sponsored by Trilithic.